Privacy Policy
At Online Casinos NZ, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our platform, you consent to the data practices described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services:
1.1 Personal Information
When you interact with our website, we may collect personal information such as:
- Name and contact details (email address, phone number)
- Demographic information (age, location)
- Preferences and interests
- Communication history with our support team
1.2 Technical Information
We automatically collect technical information when you visit our website:
- IP address and device information
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website addresses
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and recommendations
- Improve website functionality and performance
2. How We Use Your Information
We use the collected information for the following purposes:
- Providing and maintaining our services
- Personalizing your experience and content
- Analyzing website usage and improving our platform
- Communicating with you about updates and promotions
- Ensuring compliance with legal obligations
- Preventing fraud and maintaining security
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
3.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These providers are contractually obligated to protect your information and use it only for specified purposes.
3.2 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations. We will notify you of such requests unless prohibited by law.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such changes and ensure your information remains protected.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection practices
- Incident response and breach notification procedures
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
6. Your Rights and Choices
You have certain rights regarding your personal information:
6.1 Access and Correction
You have the right to access and correct your personal information. You can update your information by contacting us directly.
6.2 Deletion
You may request the deletion of your personal information, subject to certain legal and contractual obligations. We will respond to your request within a reasonable timeframe.
6.3 Marketing Communications
You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
6.4 Cookies and Tracking
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our website.
7. International Data Transfers
Your information may be transferred to and processed in countries other than New Zealand. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our website. We are committed to addressing your privacy concerns and will respond to your inquiries promptly.
12. Complaints
If you believe we have not handled your personal information in accordance with this Privacy Policy, you have the right to lodge a complaint with the New Zealand Privacy Commissioner or your local data protection authority.